Troubleshot infrastructure issues in cloud environments, with a focus on high availability, scalability, and system performance.
Managed and maintained core AWS resources including EC2, S3, IAM, and CloudWatch.
Maintained Terraform codebase to support environment provisioning, automation, and version-controlled infrastructure changes.
Operated and optimized Kubernetes clusters, resolving issues with Pods, Nodes, and Services.
Improved system observability using Datadog, and Dynatrace, proactively monitoring metrics and alerts.
Implemented CI/CD pipelines using GitLab, automating deployment processes and reducing time to production.
Collaborated with cross-functional teams to design and implement infrastructure solutions that meet business requirements.
support engineer intern[2023 - 2025]
e-Core
Troubleshot and optimized Kubernetes clusters by monitoring Pods, Nodes, and Containers using Bash.
Managed AWS EC2 instances and Auto Scaling Groups.
Utilized Postman & Databricks for searching, editing, and updating data.
Monitored system performance using Datadog and Grafana.
Triaged and resolved alerts using Jira and Opsgenie, escalating critical issues to development teams.
Created internal knowledge base articles to increase the team’s procedures.
Utilized Logz.io & Amplitude to analyze user logs and behavior on the client’s service.
education
systems analysis and software development[2022 - 2025]
universidade do vale do rio dos sinos (unisinos)
bachelor's degree
volunteer work
AI engineer - AIOps DAMO team[Present]
thoughtworks
contributed to the development of internal AIOps initiatives aimed at enhancing observability automation.
designed intelligent troubleshooting workflows using MCP to guide LLMs through trace analysis, logs & metrics.
prompted and refined AI agents to automate investigations, improve reliability, reduce manual analysis, support autonomous operations and, extract meaningful patterns from distributed system events.
english conversation champion - coffee and cake talks project[jun/2025 - present]
thoughtworks
i volunteer as a champion for the coffee and cake talks project, a company-wide initiative to support LATAM colleagues in developing english conversation skills and building confidence in spoken communication.
certifications
AWS Certified AI Practitioner (AIF-C01) (In Progress)
Amazon AWS Cloud Practitioner (CLF-C01) (In Progress)